Last Updated: July 13, 2026
Introduction
ScanWorks Medical (“we,” “our,” or “us”) is committed to protecting your privacy and safeguarding the personal information you provide when visiting our website.
This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information when using our website.
By accessing or using this website, you agree to the practices described in this Privacy Policy.
Information We Collect
We collect information that you voluntarily provide, as well as certain information that is collected automatically when you visit our website.
Information You Provide
You may voluntarily provide personal information when you:
- Submit a contact form
- Submit a request for a quote
- Request additional information about our products or services
- Contact us through our website
Depending on the form you complete, we may collect information such as:
- Name
- Company name
- Email address
- Telephone number
- Business address
- Information about your project or equipment needs
- Any additional information you choose to provide
Please provide only the information necessary for us to respond to your request.
Information Collected Automatically
When you visit our website, certain information may be collected automatically, including:
- IP address
- Browser type and version
- Device type
- Operating system
- Pages visited
- Date and time of your visit
- Referring website
- General geographic location
- Website usage statistics
This information helps us understand how visitors use our website and improve its performance.
How We Use Your Information
We may use the information we collect to:
- Respond to inquiries
- Prepare and provide requested quotations
- Communicate regarding our products and services
- Provide customer support
- Improve our website and user experience
- Monitor website performance
- Maintain website security
- Comply with applicable legal obligations
We do not sell or rent your personal information.
Contact and Quote Request Forms
When you submit a contact or quote request form, we use the information you provide solely to respond to your inquiry, prepare requested quotations, and communicate with you regarding our products or services.
Submitting a quote request does not obligate you to purchase any products or services.
Google Analytics
Our website uses Google Analytics to better understand how visitors use our website.
Google Analytics may collect information such as:
- Pages viewed
- Time spent on the website
- Browser and device information
- General geographic location
- Referral sources
- Website interactions
This information is collected in an aggregated manner and is used to improve website performance and user experience. Google Analytics uses cookies to collect this information. If you decline analytics cookies through our cookie consent tool, Google Analytics tracking will not be enabled.
Cookies
Our website uses cookies and similar technologies to improve website functionality and understand how visitors use our website.
The cookies used on our website generally fall into the following categories:
- Necessary Cookies – Required for basic website functionality, security, and online forms.
- Functional Cookies – Remember certain website preferences and improve your browsing experience.
- Analytics Cookies – Help us understand website traffic and visitor behavior through Google Analytics.
You may manage your cookie preferences through our cookie consent tool or your browser settings. Disabling certain cookies may affect portions of the website.
Information Sharing
We do not sell, rent, or trade your personal information.
We may share your information with trusted third-party service providers that help us operate our website and provide our services, including:
- Website hosting providers
- Google Analytics
- Website maintenance and technical support providers
We may also disclose information when required by law or when necessary to protect our legal rights.
Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect the information submitted through our website. While we strive to protect your information, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain personal information only for as long as necessary to:
- Respond to inquiries
- Prepare quotations
- Maintain business records
- Comply with legal obligations
- Resolve disputes and enforce our agreements
When information is no longer needed, it may be securely deleted or destroyed.
Third-Party Websites
Our website may contain links to third-party websites for your convenience. We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies before providing personal information.
Children’s Privacy
Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children through our website.
Your Privacy Rights
Depending on applicable law, you may have certain rights regarding your personal information, including the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your personal information where permitted by law
- Withdraw consent where processing is based on consent
- Ask questions about how your information is collected and used
To exercise these rights, please contact us using the information provided on our Contact page.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page along with an updated “Last Updated” date.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us through the contact information provided on our website.
RW Technologies US LLC
387 Congress Parkway
Crystal Lake, IL 60014
815-444-6887
sales@rwtech.us